IT Support Assistant

We currently have a requirement for an IT Support Assistant, in this role you will be responsible for resolving product & service problems, solving user issues to ensure that our teams IT expectations are met.

The Job Role

In this role you will be responsible for supporting end users, dealing with their day to day enquiries, maintaining user profiles and equipment. You will also assist in training the end users.. You will liaise with external IT support and maintain the fixed asset register. You will also assist with the administrator of our E-learning platform and help build the content in partnership with the provider.

What are we looking for?

Essential

  • Knowledgeable in the areas of IT equipment and applications
  • Experience in providing exceptional customer service preferably within an IT focused role
  • Fully IT literate & technologically minded
  • Experience working with windows 8 &10 operating system
  • Experience working with Document management software

Desirable

  • Experience working within a target driven environment
  • Experience designing forms within a document managment system
  • Experience working with mobile tecnology

Why work for us?

  • Competitive Salary and benefits package
  • Contributory pension
  • Westfield Health
  • Laptop and mobile phone
  • Salary sacrifice schemes
  • Satisfying projects to work on and a great team to be part of

Interested in the Job?

If you feel you have something to contribute above the ordinary then we would love to hear from you.

Please send us your CV and we will get back to you!